III. Read the text again and choose the best alternative, (A, B, C, or D) for each gap.

Chairing a meeting means ensuring that a meeting 1 .......... its aims. The meeting should have been 2 .......... for a specific purpose, and all discussion at the meeting must be conducted to this end. These are some of the skills required:
Impartiality
A chairman should ensure that all participants have an opportunity to express their point of view.
Assertiveness
Ensuring that everyone gets a(n) 3 .......... will almost certainly involve stopping someone from dominating the 4 .......... . The more 5 .......... the issue, the more likely you are to require firmness, although phrases such as ‘I think we should hear from Ms. Smith on this’ or ‘Can we have some comments from the engineering department on this?’ should be sufficient in most cases. Once you provide this opening, however, you need to ensure that there are no interruptions while the next speaker has their 6 .......... .
Staying on course
A chairman 7 .......... the importance of each item on the agenda, and 8 .......... time to each topic as required. If one issue begins to dominate, the chair must take control. You might 9 .......... a further meeting to discuss the issue at a later date, or that the main parties concerned could continue the discussion at the end of the meeting.
Summarising
Summarising can be used at the end of a meeting to ensure that everyone has a clear 10 .......... of what took place or what action is now required. It is a skill which is 11 .......... for a chair and which requires active 12 .......... . You have to state concisely what was said and end with a clear statement about what is expected to happen next and what each participant has agreed to do.

1. A. meets  B. achieves  C. arrives  D. manages
2. A. summoned  B. required  C. called  D. gathered
3. A. listening  B. attention  C. notice  D. hearing
4. A. procedure  B. proceedings  C. dealings  D. undertakings
5. A. contentious      B. argumentative      C. disagreeable  
D. quarrelsome
6. A. speak  B. say  C. state  D. opinion
7. A. assess  B. advise  C. weigh  D. appraise
8. A. share  B. set  C. budget  D. allot
9. A. suggest  B. advise  C. indicate  D. move
10. A. insight  B. preview  C. hindsight  D. overview
11. A. valueless  B. invaluable  C. valued  D. priceless
12. A. hearing  B. audition  C. attention  D. listening