Face to face conversation is a two –way process: You speak to me, I reply to you and so on. Two-way

(1)   depends on having a coding system that is understood by both (2)   and receiver, and agreed convention about (3)     the beginning and end of the (4)    . In speech, the coding system is the language like English for Spanish; the convention that one person speaks at a time may seem too obvious to

(5)     . In fact, the (6)     that people use in conversations and meetings are often non-verbal. For example, lowering the pitch of the voice may mean the end of a sentence; a sharp intake of breath may signal the desire to (7)     , catching the chairman‟s (8)      may indicate the desire to speak in a

formal setting like a (9)    , a clenched fist may indicate anger. When these (10)     signals are not possible, more formal signals may be needed.

 

1. A. interchange

B. exchange

C. correspondence

D. communication

2. A. announcer

B. transmitter

C. messenger

D. sender

3. A. singing

B. symbolizing

C. signaling

D. showing

4. A. message

B. topic

C. idea

D. theme

5. A. judge

B. mention

C. recognize

D. notice

6. A. signals

B. symptoms

C. symbols

D. signs

7. A. interchange

B. interfere

C. interrupt

D. intercept

8. A. elbow

B. eye

C. shoulder

D. hand

9. A. chat

B. debate

C. broadcast

D. lecture

10. A. visual

B. auditory

C. verbal

D. sensory

Your answers:

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