Cứu với mọi người : Reporter: Dr Minh Vu, what exactly is netiquette? Dr Minh Vu: The word is a combination of net and etiquette. Its a set of rules for behaving properly online. Reporter: Could you tell us the main rule of netiquette? Dr Minh Vu: Remember that the people were communicating with online are real people. Dont say and do unpleasant things online, just like in real life Reporter: But sometimes perhaps its not what we communicate, but how we communicate? Dr Minh Vu: Absolutely. For example, if you write emails, or post comments using CAPS LOCK, this means you are shouting at people! Reporter: Of course its not polite at all. What else should we do when sending emails? Dr Minh Vu: Check your message for spelling mistakes before you send it. It shows respect towards the other person. Dont use too much shorthand. This may confuse your reader. Reporter: How about behaviour in chat rooms and on message boards? Dr Minh Vu: Follow discussion rules. Use polite language. People may not know who you are but youre judged by the quality of your writing. 1. Does reporter ask: " What exactly is 'netiquette ' ?" 2. Is 'netiquette' a combination of 'net' and 'etiquette' ? 3. Should we use CAPS LOCK when we write emails ? 4. What should we do when sending emails ? 5. Why don't we use too much shorthand ?